Cancellation Policy
At Dutch Inn and Suites, we understand that travel plans can change. To ensure a fair and transparent process for our guests, we have established the following cancellation policy:
1. Standard Reservations:
Guests may cancel their reservation up to 48 hours before the scheduled check-in time (3:00 PM local time) without incurring a cancellation fee.
Cancellations made within 48 hours of check-in will be subject to a one-night room charge plus applicable taxes.
No-shows will be charged the full cost of the first night’s stay.
2. Non-Refundable Reservations:
Some special rates and promotional bookings may be marked as non-refundable. In such cases, cancellations or modifications will not be eligible for a refund.
If a guest fails to check in, the full stay amount will be charged.
3. Group Bookings (5 or More Rooms):
Group reservations must be canceled at least 14 days before the scheduled arrival date to avoid penalties.
Cancellations made within 14 days of check-in will result in a charge of 50% of the total booking amount.
Cancellations made within 7 days of check-in will result in a charge of 100% of the total booking amount.
4. Special Events & Peak Seasons:
During peak travel periods, holidays, and special events in Orange City, Iowa, a 72-hour cancellation policy may apply.
This will be clearly stated at the time of booking.
5. Early Departures:
Guests who check out earlier than their scheduled departure date may be charged for the full stay, depending on the reservation type and room availability.
6. Modification Policy:
Reservation modifications are subject to availability and any rate differences at the time of the change.
If modifications result in a cancellation of part of the stay, cancellation fees may apply.
7. Force Majeure & Exceptional Circumstances:
If a guest must cancel due to emergencies such as severe illness, natural disasters, or government-imposed travel restrictions, we encourage direct communication with our front desk team for possible exceptions.
For assistance with cancellations or modifications, please contact us at 712-737-2600 or email dilipbhakta61@gmail.com..
Thank you for choosing Dutch Inn & Suites. We appreciate your understanding and look forward to welcoming you to Orange City, Iowa!